Season 2019/20 Update
By Mark Stevens
Exeter Rugby Club value the backing of all its supporters, especially as we look to get back to some kind of normality as the Covid-19 pandemic has affected so many people around the world.
Match-days at Sandy Park are always great occasions for supporters of all ages. However, in the event that the remaining home games in the 2019/20 season are played behind closed doors, we wish to offer the following information to those of you who have purchased tickets for any Chiefs’ games.
We have every desire to play out the remaining games, but currently no decision has been made in regard to the staging of the Gallagher Premiership home fixtures against Leicester Tigers, Worcester Warriors, Gloucester and London Irish, nor the Heineken Champions Cup quarter-final against Northampton Saints.
That said, we have put into place the following contingency plan for Season Ticket Holders and those who have purchased match tickets.
- Credit Note – a credit to your online account, which can be redeemed against future ticketing purchases.
- Gift to the Club – Many of you have asked us how you could help at this time and if there might be an option for you to gift your refund to the club. This is an unbelievably generous and thoughtful gesture, so thank-you on behalf of everyone at the club. If you are in the position to do so and would like, you have the option to gift your credit to the club. In doing so you would help us to navigate through these extraordinarily challenging times.
- Refund – receive a full refund, paid to you automatically via your original payment method.
Please note that the reimbursement policy will only be applicable to matches that are cancelled or have to be played behind closed doors and will be activated once we are able to confirm completion of the 2019/20 season.
Exeter Rugby Club chairman and chief executive, Tony Rowe OBE, said: “As a club we want to thank-you for all of your support during these incredibly testing times for all of us. We know we will return stronger than ever and are desperately looking forward to getting back and enjoying rugby with you all, as soon as we can.In the meantime, please stay safe.”