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About Us

The Club Shop

Contacting Us by Email

For any enquiries related to our products, orders, or general questions about our online store, please email us at:
clubshop@exeterchiefs.co.uk

We aim to respond promptly during our business hours, which are Monday to Friday from 9:00 AM to 5:30 PM.

Contacting Us by Phone

Should you prefer to speak with a member of our team, you can reach us at:
01392 890872

Our telephone lines are open Monday to Friday, from 10:00 AM to 5:30 PM (excluding bank holidays). Outside of these hours, kindly email us, and we will respond at the earliest opportunity.
Please note: We do not have an answering machine service.

Shop Opening Hours

Our physical store is open during the following hours:

  • Monday to Friday: 10:00 AM to 5:30 PM (closed on bank holidays)

  • Men’s Team Home Matchdays: Open 3 hours before kick-off and for 1 hour following the final whistle.

  • Women’s Team Home Matchdays (South Turnstiles Mobile Shop): Open 2 hours before kick-off and for 1 hour following the final whistle.

Additionally, we offer a convenient Click and Collect service, all of our products are available online.

Shop Location:
The Club Shop
Sandy Park Stadium
Sandy Park Way
Exeter
EX2 7NN

Visiting by Car

Sandy Park offers on-site parking with over 500 spaces. Our Automatic Number Plate Recognition (ANPR) system will capture your vehicle registration upon both arrival and departure.

Parking Information
  • Upon arrival, please enter your vehicle registration at one of the payment machines in the car park.

  • There is no need to display a receipt in your vehicle once payment is made.

  • If you exceed the allotted parking time, you can top up your payment at a machine or via the RingGo app.

  • Parking is complimentary for visitors who spend over £50 in the shop (simply provide your registration details at the till).

Parking Charges
  • Up to 15 minutes: Free

  • Up to 1 hour: £1.50

  • 2 to 5 hours: £4.50

  • 5 to 12 hours: £6.50

  • 12 to 18 hours: £7.50

  • 24 hours: £12.00

We also accept payments through the RingGo mobile app. Learn more here.
Please be aware: On matchdays, there is no on-site parking available. For further details on how to reach Sandy Park on matchdays, click here.

Company Information

Registered Company Name:
Exeter Rugby Club Limited

Registered Company Number:
03320422

Company Address:
Exeter Rugby Club Limited
Sandy Park Stadium
Sandy Park Way
Exeter
EX2 7NN