Recruitment

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CURRENT VACANCIES

Digital Marketing Executive

Reports to: Sales and Marketing Director and Marketing Manager.

Exeter Rugby Club is looking for an experienced Digital Marketing Executive to join our team, to primarily market the Sandy Park Conference and Banqueting Centre and assist in Exeter Chiefs Men’s and Women’s teams.
As Digital Marketing Executive, you will oversee all digital marketing for the Conference and Events business, as well as our own events held at the stadium, including Exeter Chiefs home men’s and women’s fixtures.

To be successful in securing this role, you will need to have a background in digital marketing, ideally in the hospitality and events industry, and an in-depth knowledge of all aspects of digital marketing.

General Responsibilities: To market the brand ‘Sandy Park Conference and Banqueting’ through all online avenues, whilst providing marketing support for all Sandy Park in-house events and the Exeter Chiefs Rugby Union team.

Main Duties and Key Responsibilities:

  • Market the brand ‘Sandy Park’ through all digital avenues working with the Marketing Manager to create and implement the strategy
  • Create copy and content for the Sandy Park website, email campaigns, social and digital platforms
  • Manage Sandy Park email marketing and website content updates
  • Create and implement an SEO strategy
  • Developing, implementing and managing all Sandy Park social media accounts, ensuring a strong presence at all times
  • Assist with digital marketing activity for the Exeter Chiefs rugby teams, shop, community, academy and Exeter Foundation charity
  • Manage all aspects of adverts, including the creation and maintenance of campaigns, writing ad copy, keyword selection, tracking setup and management of bid strategies
  • Manage all aspects of social media advertising, including co-ordination of the creation of ad creative, audiences and campaign setup
  • Working with graphic designer and videographer to create attention-grabbing ad creative
  • Provide accurate reports and analysis from all platforms to a monthly management group
  • Ensuring brand consistency in marketing and social media messages
  • Monitoring social media accounts for comments, posts and messages
  • Conduct keyword research and web statistics reporting using Google Analytics
  • Analyse data and create reports from various platforms
  • Keep all online venue directories up to date and explore new opportunities
  • Maintain a close eye on competitors marketing activity, ensuring we are always a step ahead
  • Work with the Marketing Manager to ensure a presence in online and print media
  • Assist with marketing and match day activities as required on match days
  • Assist with marketing activity as required at Sandy Park Event

Person Specification

The successful candidate will have the following skills/experience:

  • At least 3 years’ experience in a commercial digital marketing position
  • Copy writing – with regular ezines, blogs, magazine articles and press releases, we would like someone who has great attention to detail, proof reading skills and can write interesting content
  • Ability to accurately collate, analyse and interpret data using CRM systems, Social Media and Google Analytics
  • Excellent knowledge of Microsoft Office suite, especially Excel, Word and PowerPoint
  • An understanding of GDPR
  • A good grasp of HTML coding for email marketing
  • Experience of social management programs i.e. Hootsuite
  • Strong communication and presentation skills

Be able to work well unsupervised and as part of a team

  • Self-motivated, creative, problem-solving skills and enthusiastic with experience of working within a fast-paced environment
  • High working practices and standards

This job description may not contain all the duties and responsibilities that may arise in their role and you may need to undertake other duties as instructed

Salary: £25,438

Apply: Please email a CV and covering letter which should include you demonstrating your skills within the job description to:

Applicants-digital-marketing@exeterchiefs.co.uk

Working Hours: Mon - Fri 9am – 17.30pm (Weekend working will be required (paid overtime) - for match days and Sandy Park events)

Please note the interviews will be on Wed 5th and Friday 7th May

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Multi-Media and Video Executive

Reports to: Sales and Marketing Director and Media and Communications Manager

General Responsibilities

Exeter Chiefs and Sandy Park have grown successfully on and off the pitch through the use of the written word and visually appealing images. Now, a core part of daily communication and marketing strategy is to create, edit and publish professionally crafted, visually appealing video and social content that helps to portray who we are and what we have to offer.

The primary aims are to help the business to communicate the core brand messages through creative copy and visually appealing content, increase brand awareness and audience participation in our various activities across our digital communication channels.

Main Duties and Responsibilities

  • Head up the planning, creation and final cuts of all commercial videography projects within the business, including Sandy Park conferencing centre, club shop, corporate sales, and events
  • Liaise with all departments heads to create a strategy for all marketing campaigns and schedule and plan the project from inception to completion
  • Assist with press liaison, briefings and club press releases
  • Record, edit and publish pre and post-match interviews every home game for men’s team and pre and post-match interviews for Women’s team
  • Create match-day video content for social media channels, including Instagram stories
  • Help to develop and implement a strategy to increase Exeter Chiefs portfolio profiles, ticket sales, events and database
  • Responsible for creating engaging, interactive and well written content around Exeter Chiefs and the Sandy Park portfolio, objectives to grow and engage all key audiences, including but not limited to campaigns, events and fixtures
  • Assist media days including sponsors, outside broadcasters and local press
  • Assist in managing the operational set-up on the professional squads match- days, press, photographers, streaming, social media and the big screen
  • Work with the marketing team to create and implement a cross-platform social media strategy, to include all social platforms
  • Using Social Media channels to engage specifically with Season Ticket holders on a regular basis, including updates, news and promotions
  • Working with the players and staff to create and implement content distribution through social media channels
  • Reports to the Media and Communications manager on all activities and projects keeping them updated with progress on all content creation

Person Specification

The job holder must have:

  • Excellent written and verbal communication skills
  • Filming skills in planning, capturing, recording and the ability to edit video using iMovie or Premiere Pro
  • Utilise social media channels with relative hashtags and tagging of product/people
  • A highly-organised professional with an eye for detail and an ability to manage multiple projects at the same time and effectively prioritise competing demands.
  • Creative thinker with a proven ability to produce engaging content
  • Self-motivated with proven ability to problem solve and meet deadlines with minimal supervision.
  • Degree or college educated (or relevant qualifications in videography)
  • A good understanding and a keen interest in rugby
  • Excellent working knowledge of all communication platforms
  • Confident using website platforms

This job description may not contain all the duties and responsibilities that may arise in their role and you may need to undertake other duties as instructed

Salary - £22,734

Working hours – Monday to Friday 9am – 17.30pm (Weekend working will be required for match-days and Sandy Park events (Paid over-time)

Apply: Please email a CV and covering letter which should include you demonstrating your skills within the job description to: Applicants-media@exeterchiefs.co.uk

Please note the interviews will be held on Wed 28th April and Tues 4th May

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Graphic Designer

Reports to: Sales and Marketing Director and Marketing Manager

General Responsibilities

The graphic design of branded, design-led materials for the following brands: Exeter Chiefs, Sandy Park, Exeter Chiefs Foundation, Community Chiefs and the Exeter Chiefs Trading Post (merchandise). Participating in a variety of design projects from concept to completion.

Main Duties and Responsibilities

  • Understand project requirements and concept
  • Meeting internal stakeholders to discuss the requirements of the job
  • Estimating the time required to complete a job
  • Thinking creatively to produce new ideas and concepts and developing interactive design
  • Demonstrating illustrative skills with rough sketches and working on layouts ready for print
  • Presenting finalised ideas and concepts to stakeholders and listen to feedback to hone skills and improve design
  • Produce final design solutions (like leaflets, banners, adverts) adhering to brand guidelines
  • Proof reading to produce accurate and high-quality work
  • Continue to develop skills in Photoshop, InDesign and Illustrator and keeping up to date with emerging technologies and trends in the industry
  • Working as part of a team with printers, copywriters, photographers, stylists, illustrators, other designers, web developers and marketing specialists

Requirements

Person Specification

The job holder must:

  • Be experienced using InDesign, Photoshop and Illustrator
  • Hold a portfolio or work and references to demonstrate experience
  • Understanding of visual elements (layout, type and fonts)
  • Ability to adhere to and protect brands
  • A keen eye for detail
  • Creativity skills and problem-solving aptitude
  • A qualification in design or a related field
  • Be professional and well presented
  • Be able to communicate well with people at all levels
  • Be able to prioritise duties
  • Be able to work unsupervised and manage your time efficiently
  • Be confident, patient, friendly, reliable & self-motivated
  • Be accurate with your work

This job description may not contain all the duties and responsibilities that may arise in their role and you may need to undertake other duties as instructed

Salary - £22,734

Working hours – Monday to Friday 9am – 17.30pm (Weekend working maybe required for match days and Sandy Park events (Paid over-time)

Apply: Please email a CV and covering letter which should include you demonstrating your skills within the job description to: Applicants-graphic-designer@exeterchiefs.co.uk

Please note the following interview dates: Tuesday 4th and 5th May 

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Receptionist (Part-Time) 

Job Description

Reports to – The Director of Administration.

Exeter Rugby Club is looking for an experienced receptionist, with outstanding customer care, excellent administration skills and professionalism as second nature.

Working Hours (PT Job Share) – Wed, Thurs & Fri 08.30 – 17.30 (Match Days extra paid as overtime)

Salary - £9.85ph

General Responsibilities – To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all of our guests at Sandy Park Conference Banqueting Centre, with the key aim of retaining and attracting new customers. Alongside supporting management with various administrative tasks required day to day and hosting the VIP reception on match days.

Main Duties and Responsibilities

The main duties and responsibilities of the job holder are to:

▪ Deliver excellent customer service at all times.

▪ Deal with all enquiries in a professional and courteous manner in person, on the telephone or via e-mail.

▪ Keep up to date with current Sandy Park events and Exeter Rugby Club match days, to provide key information to customers.

▪ Liaise with the relevant departments regarding any queries/requests from guests.

▪ Manage the main switchboard, handling all calls appropriately and efficiently.

▪ Manage the car park system on a daily basis.

▪ Manage the key cabinet, signing keys out to relevant personnel on request.

▪ Manage contractors passes, signing in and out as advised from the relevant department.

▪ Update the communications TV and information board daily with relevant details.

▪ Provide extra administrative support to other departments as necessary.

▪ Be the first port of call for recruitment of all casual staff, facilitating all necessary administrative processes and communication necessary with casual staff.

▪ Sign and store all deliveries, liaising with the relevant departments for collection.

▪ Keep up to date the lost property folder, liaise with relevant persons regarding collection of possessions.

▪ Provide holiday and sickness cover for the other receptionist as required.

▪ Adhere to the company’s uniform policy at all times when on duty.

▪ Adhere to company policies and procedures at all times reporting any issues to your line manager.

▪ This job description may not contain all the duties and responsibilities that may arise in this role and you may need to undertake other duties as instructed.

Person Specification

The job holder must:

▪ Have at least one years’ experience in a similar role.

▪ Driven by delivering exceptional standards.

▪ Have excellent IT skills

▪ Be professional and well presented.

▪ Be able to communicate well with people at all levels.

▪ Superb attention to detail.

▪ Be able to prioritise duties in a fast-paced environment.

▪ Be a team player.

▪ Be able to work unsupervised and manage their time efficiently.

Please email your CV with a covering letter to vacancies@exeterchiefs.co.uk, closing date: 23.04.21

(Only applicants successful for interview will be contacted)

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