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Administrator(Food & Beverage Department)

Reports to – Head of F&B, Head Chef and Ops Managers

General Responsibilities – To provide comprehensive, administrative support to the food and beverage department, with seamless customer service and attention to detail being the main goals.

Main Duties and Responsibilities

The main duties and responsibilities of the job holder are to:

  • Handle all dietary requirements and room plans for match days and functions, working closely with the sales team and the operations team
  • Collate and produce all necessary paperwork required for events and match days, to ensure seamless customer service.
  • Assist the department with invoices keeping track on expenditure through spreadsheets and reporting any issues
  • Collate rotas and timesheets for sign off by managers
  • Communicate with casual staffregularly about shifts and other matters as necessary
  • Collate all HACCP, COSHH and H&S documentation
  • Update manuals and paperworkas necessary for the department
  • Keep track and record equipment maintenance and keep the asset list up to date
  • Assist with stock taking and keep records on wastage and stock transfers
  • This job description may not contain all the duties and responsibilities that may arise in this role and you may need to undertake other duties as instructed
  • Adhere to company policies and procedures at all times reporting any issues to the Head of F&B immediately

Person Specification

The job holder must:

  • Be able to type proficiently, with accuracy being paramount.
  • Be proficient in word, excel, outlook and powerpoint
  • Be professional and well presented.
  • Be able to communicate well with people at all levels.
  • Be able to prioritise duties.
  • Be a team player.
  • Be able to work un supervised and manage their time efficiently.
  • Be confident, patient, friendly, sociable, reliable & self-motivated.


Sous Chef (Full time – Permanent)

This is a fantastic opportunity for an experienced chef who desires a better lifestyle whilst working in a fast paced and exciting environment. We provide an excellent work-life balance in contrast to other chef roles, minimising late evening work and eliminating split-shifts. This balance provides a positive culture, as well as offering a variety of challenges that reflect the diverse usage of our facilities.

Sandy Park is home to the Exeter Chiefs, winners of the Premiership title and Champions Cup in 2020, and one of the top rugby clubs in Europe, as well as operating an award-winning Banqueting and Conference centre.

All catering is completed in house, and we are looking for an experienced team leader with the flexibility to curate dining experiences suitable for 15 guests up to 600. Match-days at Sandy Park can vary from seating 1,200 internal hospitality guests to over 13,000 external visitors, and our team is committed to providing all clients with a tailored and high-quality dining experience.

We ensure that we work with ingredients of the highest standard and wherever possible we source produce from local suppliers and maintain close relationships with the local food community.

Main Duties and Responsibilities

Ensure all catering requirements at Sandy Park are prepared and delivered to a high standard.

Managing and allocating tasks to kitchen team in a proactive way.

Oversee various sections within the main kitchen and function service points as required.

Take the lead on certain functions, lead the team and ensure the high standards are upheld.

Liaise with Head Chef and Senior Sous Chef on a daily basis.

Assist with training of all kitchen staff accordingly, ensuring high standards are achieved at all times.

Ensuring health and safety regulations are strictly observed

Monitoring the quality of the products and service provided

Ensure compliance with all fire, health and safety and employment regulations

Promote and maintain a high standard of food safety throughout the kitchen.

Have good budgetary awareness and work to the needs of the business.

Ensure tight stock control, to achieve the expected GP%.

Maintain a high standard of customer service at all times.

Do everything in your power to reduce costs, e.g. electricity & staffing.

Be accountable for all Sandy Park equipment ensuring any loss or damage is reported immediately to the Catering Manager

Help manage the day to day performance and attendance of staff in line with company policies and administer training as required

Undertake any training that is required for the post

Carry out any reasonable instruction given by your Head Chef, Catering Manager and Head of Food & Beverage.

Person Specification;

A minimum of 2 years experience in a Sous Chef role.

Be professional and well presented.

Be able to manage staff well, keep motivated and communicate well with people at all levels.

Hard-working, with an ability to work under pressure and be able to work unsupervised in any environment.

Hours: 48 hour per week, 5 days out of 7, actual days will vary depending on the needs of the business and will include weekends and bank holidays.

Salary: £30k + bonus

If you think you have the qualities, experience and passion that we are looking for and are ready for a new challenge, please send your CV and covering letter to


Office Administrator – Sandy Park Conference & Events Centre and Exeter Rugby Club

General Responsibilities– Provide administration support to the Sandy Park Events, Marketing and Ticketing department as necessary

Main Duties and Responsibilities:

  • Provide varied administration support to the Sandy Park Events, Marketing and Ticketing team
  • Handle all phone calls and emails in a professional manner, offering a good customer service experience to our customers
  • Provide lunchtime and ad hoc cover for reception daily
  • Support Sandy Park with gathering all information for events to run seamlessly, and the booking System is updated accordingly
  • Respond to and coordinate all internal meeting requests
  • Provide pre-match admin support and work in the ticket office on match days
  • Carry out relevant market research and update Sandy Park subscriptions to enable the growth of Sandy Park conference & events
  • Assist with event preparations to ensure they all run smoothly, including table plans, place cards, posters/flyers and menu collations
  • Assist with the running of events, where required
  • This job description may not contain all the duties and responsibilities that may arise in this role and you may need to undertake other duties as instructed
  • Adhere to company policies and procedures at all times reporting any issues to the Managing Director immediately

Person Specification

The job holder must:

  • Be IT literate in Excel, Word, Outlook & PowerPoint
  • Be able to multi task, prioritise, whilst ensuring accuracy
  • Be professional and well presented
  • Be able to communicate well with people at all levels
  • Be able to work un supervised and manage their time efficiently
  • Be confident, patient, friendly, flexible, sociable, reliable & self - motivated
  • Be accurate and efficient with your work
  • Have excellent customer service skills

If this sounds like something you could be interested in, please send your CV and a covering letter to

Unfortunately, due to the large number of applicants expected, only those shortlisted will be contacted.

Closing date: Monday 24th January 2022

Interviews: Thursday 27th and Friday 28th January 2022


Match-Day Team Vacancies

We're looking for dedicated and motivated team members to join the Chiefs Family and create the best match-days possible!

Match-Day Retail Assistants – Trading Post

To work in one of the Trading Post retail outlets on match days, processing sales and providing all supporters with a friendly, courteous, and efficient service. Strong Customer Service skills are essential. Duties will include processing transactions, stock replenishment, maintaining strong retail standards and fulfilling web orders 4 – 7 hour shifts available, based around the Kick off time.


Experience advantageous but not essential as training will be given.

These roles are casual and shifts will be offered on a monthly basis, based on the requirements of the business. Full capacity match days are about twice a month between September & June, either Saturdays or Sundays.

Please fill in the application form here and return to

Only those successful will be contacted.

Expected start date: September

Salary: £7.05 - £10.50 per hour (dependent on age) plus 12.07% holiday pay.


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